Troubleshooting / intervention

The strength of service

Our employees remain at your side to satisfy all your requests in compliance with service based on competence and reactivity.

As an industrial company on a human scale, CAZENEUVE provides you with solutions that are adapted and specific to each one of your needs without neglecting the safety of your personnel.

The 3 CAZENEUVE commitments

Rapidity and effectiveness

We guarantee information and solutions quickly, without going through several intermediaries.

Simple and personalised process

We are at your disposal and together we analyse your needs so as to better understand your expectations, and build a constructive and positive exchange.

Controlled quality

In perfect control of all the technologies present in the machines, we can guarantee quality, long-lasting services, that go harmoniously with each one of our machines, from the oldest to the most recent.

Agility of the network

Our after-sales technicians and our network of approved dealers master the products and can intervene at any time, all throughout the world.

For quick intervention in the event our technicians are not available and according to the breakdown, our partner SIEMENS is also committed to intervene within 48h.

Need an intervention ?

All over the world, it's simple !

Our HotLine is also attentive to your needs from 8 am to 5 pm, Monday to Friday : + 33 (0)4 74 16 20 01.

Troubleshooting request

In order to intervene as soon as possible, please fill the following form.

    Demonstration request

    For a demonstration request, please complete the following form

      Be contacted

      For any information request, please complete the following form

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